Biwater Group Profile

Established in 1968 in the United Kingdom, Biwater employs almost 3000 people worldwide, who utilise the latest information systems to share specialist knowledge and international experience.

Biwater's mission is to earn a world-class reputation in all our business activities, founded on the highest standard of customer service, ethics and environmental care. Biwater brings a competitive combination of technical excellence, project management expertise and independent strength to every project, assuming the role of partner rather than simply a supplier or contractor.

Biwater provides water and wastewater treatment services to millions of people around the world. This expertise spans the entire spectrum:

• Water & Wastewater Treatment
• Membrane Technology & Desalination
• Water Asset Management & Consultancy
• Infrastructure Ownership, Investment & Operation
• Package Plants and Products
• Leisure
• Environmental Advisor

For more information visit www.biwater.com

Cascal invests in and operates water and wastewater facilities worldwide. The company has experience of working in eight countries across four continents where its mission is to deliver high quality water and wastewater services.

Whether it is the operation and development of existing utilities or the creation of new facilities, Cascal provides efficiency, innovation, performance and customer satisfaction.

For more information visit www.cascal.co.uk

Bournemouth & District Water Company and the West Hampshire Water Company were purchased by Biwater during the privatisation of the water industry in England and Wales in the late eighties. Both companies were established by Act of Parliament in the middle of the nineteenth Century. The two companies were amalgamated in 1994 to form Bournemouth & West Hampshire Water Plc.

Now part of Cascal's portfolio, Bournemouth & West Hampshire Water today supply a population of approximately a half a million, through 193,000 connections, over an area of one thousand square kilometres. It delivers up to two hundred and fifty megalitres of water per day, through nearly three thousand kilometres of underground pipes.

Since 1989, the company has invested about one hundred and ten million pounds in capital projects which have been aimed at maintaining the serviceability of existing assets, meeting needs for growing demand, improving the service and improving drinking water quality to keep pace with the increasing standards set by the Government. Capital expenditure from 2005 to 2010 is expected to be forty three million pounds. The Company is regulated by the following bodies; The Office of Water Services (OFWAT), for prices and standards of service. The Environment Agency (EA), for the water environment. The Drinking Water Inspectorate (DWI) monitors and enforces compliance with statutory drinking water standards.

In order to expand and grow in the context of tightening economic regulation of its water business, the Company has sought opportunities in other enterprise activities, which draw upon the skills and assets of the regulated business. These include AquaCare - a domestic plumbing, heating, drainage, water hygiene and home emergency insurance business which has grown to £4 million in sales, in just ten years.

For more information visit www.bwhwater.co.uk

AquaCare Water Hygiene Services offers a total water hygiene services portfolio, enabling its business customers to meet the requirements of the Health and Safety at Work Act 1974, Approved Code of Practice (ACoP) L8, and the Water Supply (Water Fittings) Regulations 1999.

• on-site water system risk assessments, complete with asset registers
• written reports - including pipe work schematics and system details
• identification and prioritisation of remedial works required to achieve ACoP L8 compliance and meet Water Supply (Fittings) Regulations
• action planning to prioritise control measures, initiate remedial works and the cleaning and disinfection of systems and storage
• identification of on-site personnel training requirements
• total water treatment solutions
• water softening equipment

AquaCare Water Hygiene Services' customers enjoy peace of mind knowing their reputation - and the health and safety of their clients and customers - is in safe, professional hands.

For more information visit www.AquaCarewhs.com

Pre-Heat Ltd currently employs 60 staff covering Dorset, Hampshire, Devon, Wiltshire, Berkshire, Kent, Surrey, Sussex, and a majority of the Home Counties.

The company has been in business for some fourteen years, growing healthily to the present day with firm management and financial foundations. Founders and Directors, Andy King and Christopher Coe remain with the company and are committed to its future growth and development. With experience and expertise gained in both the Social Housing and commercial market sectors, Pre-Heat has developed a reputation for innovation and service excellence, underpinned by technical competence and practical application.

Pre-Heat's philosophy remains one of quality and continuing improvement.

In February 2007 Pre-Heat Ltd was acquired by the Biwater Group, operating alongside AquaCare, in the non regulated division of Bournemouth and West Hampshire Water Plc. Pre-Heat Ltd continues to operate as the specialist Gas Contracting division within the Group and
provides both existing and prospective clients with a unique, market leading Gas Contract management solution, along with the ability to provide a wider range of services from its sister companies.

Pre-Heat provide a service that will be managed to complete projects within timescales, to the specification stated and within budget. We currently undertake service, maintenance and installation work at a domestic and industrial level work for a substantial number of Councils, Housing Associations, Hotels and privately owned properties throughout the South of England.

For more information visit www.pre-heat.co.uk